We have been customers since the company started up in 2006. We had a problem with our relatively NEW A/C system that came with our condo in Fiddler’s Creek. After several failed attempts by the company that installed the unit Key to Cool was the only one that was able to assess the problem correctly and fix it. They are knowledgeable, honest and skilled at what they do. We are proud to be a customer!!!
Just wanted to drop a quick note of thanks for the terrific experience we’ve had with your company over the past two years. From scheduling to service completion, your team is responsive, professional and extremely courteous. We have been most pleased with each call and visit and today’s visit was no exception! Thanks so much for going the extra step to make the customer feel valued!
We were really happy with the technicians’ work. They were very good about putting drapes down on the floor and cleaning as they worked. They also were very good about explaining the new system. We are very happy with the new system and intend to have Key To Cool service the system yearly.
My Tech called while he was on his way and arrived within the 2 hour time span I was given. He was careful and thorough with our semi inspection and explained what was good and what he might be concerned about. He was very friendly and polite while in our unit.
We are very satisfied with your service and pricing. Service is always on time and within my budget.